Shipping policy

Where we ship

We currently ship to addresses within the United States only.

Shipping rates

• Free standard shipping on orders of $30 or more.
• A flat rate of $5.95 applies to orders under $30.

The shipping rate is calculated at checkout based on your order value and is shown before you pay.

Processing time

Orders are usually dispatched within 1–2 business days, excluding weekends and public holidays.

Delivery and tracking

Delivery usually takes 2-5 business days after dispatch, depending on your location. Once your order ships, you will receive an email with your tracking information so you can follow your delivery.

Please check your details

Please double check your name, address and contact details before placing your order. Dotted Zebra LLC is not liable for missing or incorrect orders caused by incorrect delivery or contact information entered at checkout.

Damaged or incorrect orders

If your order arrives damaged or is not what you ordered, please contact us at hello@dottedzebra.com as soon as possible and we will work with you to make it right.

Returns and refunds

Please see our Refund Policy for information about returns and refunds.